Privacy Policy

Introduction

Goodeye Labs ("we," "us," or "our") operates Truesight, an AI evaluation platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using Truesight, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us and information we obtain automatically when you use our Service.

Information You Provide

• Account Information: Email address when you create an account. You may optionally provide your name in your account settings.
• API Keys: Optional third-party API keys (OpenAI, Anthropic, Google Gemini, Perplexity) that you choose to store for evaluation purposes
• Datasets: CSV files you upload containing text data for AI evaluation
• Evaluation Data: Input text you submit for evaluation and the resulting evaluation outputs

Information We Collect Automatically

We may collect certain information automatically when you use our Service, including:

• Usage data such as pages visited, features used, and performance metrics
• Technical information including IP address, browser type, and operating system

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your evaluations and store your configurations
• Communicate with you about your account and our Service
• Ensure security and prevent fraud
• Comply with legal obligations

Data Storage and Security

Your data is stored securely using industry-standard encryption and security measures. API keys you store are encrypted at rest. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

In the event of a data breach affecting your personal information, we will notify you and applicable regulatory authorities in accordance with applicable laws. We will provide information about the nature of the breach, the data involved, and steps you can take to protect yourself.

Data Retention

We retain your personal information while your account is active or as needed to provide our Service. When you delete your account, we will delete your personal information within a reasonable time, except where retention is required for legal compliance or legitimate business purposes. We maintain secure backups of data for business continuity and disaster recovery purposes.

Third-Party Services

Truesight integrates with third-party AI providers to perform evaluations. When you provide your own API keys for these services, the evaluations are processed directly by those providers using your keys and billing. We do not store or transmit your API keys to these third parties ourselves. Your keys are used only within your evaluation requests.

We may also use other third-party services for hosting, analytics, or operational purposes. We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Portability: Request transfer of your data in a structured format
• Restriction: Request limitation on processing in certain circumstances

To exercise these rights, please contact us at hello@goodeyelabs.com.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). We do not sell, rent, or trade your personal information to third parties for monetary consideration. You have the right to request disclosure of the categories of personal information we collect and the purposes for which it is used.

Children's Privacy

Truesight is not intended for use by individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will delete that information promptly. If you believe we have collected information from a child, please contact us at hello@goodeyelabs.com.

International Users

If you are located outside the United States, please note that your information may be transferred to, processed, and stored in the United States. By using our Service, you consent to such transfer. We will handle your information in accordance with this Privacy Policy regardless of where you are located.

For users in the European Economic Area, we process personal data based on legitimate business interests, contract performance, or your consent, as applicable under GDPR.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the updated policy.